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Sale of Liquor:

Under the Liquor Control Reform Act 1988, it is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $8000) and for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700).
 
All alcoholic products offered for sale by Cloud Creations are NOT available to persons under the age of 18 years. Under NSW Legislation hampers containing alcohol can only be purchased by someone other than the ultimate receiver and both the purchaser and the ultimate receiver need to be over 18 years of age.
 
For all gifts with alcohol included, please ensure that the recipient is aged over 18 years and is available to receive the delivery.

Terms & Conditions:

By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended from time to time. Any amendments made by Cloud Creations to these Terms and Conditions will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by our Terms and Conditions.  
This website and domain name are owned and operated by Cloud Creations.
(Australian Business Number: 26 185 945 103).

Product Substitutions: 

All Cloud Creations Gift Hampers are subject to availability of stock.  If, due to unforeseen circumstances a product is out of stock, a substitute of equal or greater value will be used in its place.  
Cloud Creations have the right to change products and prices as necessary.

Cancellation/Returns/Refunds:

If you wish to cancel your order, please contact Cloud Creations immediately. Once payment for an order has been accepted, cancellation is at the discretion of Cloud Creations.  

If an order has been placed twice due to technical error, please notify us and we will refund you immediately. Refunds due to damage once the hamper has left the Cloud Creations premise, will be thoroughly investigated. Once the situation is assessed, a full refund is often given, or a replacement hamper is sent.

Privacy Policy: 

Cloud Creations collects your personal information in order to provide you, as our customer, with our product and service.  Specific information is required such as customer and recipient names, contact phone numbers, email address, billing address, and credit card details. All this information is kept strictly confidential. 

Cloud Creations will not sell or give any information you provide us to any other organisation or person, unless otherwise required by law, or with your explicit consent. If you have any questions or concerns about privacy, please contact us, or if you would like to unsubscribe from email or mail updates email  us at:  hampers@cloudcreations.com.au

Transaction Currency:

All transactions are processed in Australian Dollars (AUD) and do not include GST (ABN not registered for GST).‚Äč